Aubrey and I did talk about it afterward. Sure, basically what I did was assure the clerk that he wasn't alone. That someone else 'saw the monster'. That is okay, but it is passive.
Aren't we behaving like sheep when we don't address the problem at its source? I didn't need to insult this woman, as much I may have wanted to kick her in the shin, but this was an opportunity to SPEAK OUT against intolerance and well, meanness. I really don't think this woman even saw the clerk as another human being.
If I had spoken against her actions, there is the tiniest chance that she might have seen things differently. There's a much better chance she and hubby would have turned their irk on me. Bring it on! I was better equipped than the clerk, not being on Target's payroll. They wouldn't have lasted long in a verbal spar---even Aubrey could've handled them and she's only 13. Maybe that's it. Maybe I was pissed at myself for missing an opportunity to make a speech in Target.
BUT There is a fair chance that those watching might have been made slightly more aware. Did I say 'aware"? How about AWAKE? You asked what could be done to help those described in Barbara Ehrenreich's book Nickled and Dimed. LOTS of things GO ON, and on and on and on, because Baaaaaaaaah we let them. Whatever it is we hope to change, we have to begin by speaking out.
Best to you.